The following questions concern ease of access to each GP surgery in Coastal West Sussex CCG.

Respondents to the GP Patient Survey were asked to rate how easy they found it to get through to their surgery on the phone (“very easy” to “not at all easy”), how helpful the receptionists at the surgery were (“very helpful” to “not at all helpful”), and how often they were able to see or speak to the GP of their choice (“always, or almost always” to “Never or mostly never”).

The figures show the proportion of respondents who:

Note that the number of patients taking part in the survey varies by practice. Wide confidence intervals suggest smaller sample sizes and therefore less certainty in the results.
 
Ease of getting through to someone on the phone

GP Patient Survey (2015)

GP Patient Survey (2015)



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Helpfulness of receptionists

GP Patient Survey (2015)

GP Patient Survey (2015)



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How often do you see or speak to the GP you prefer?

GP Patient Survey (2015)

GP Patient Survey (2015)



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